Network/Service Provider Help Your service provider is the network that your phone is currently locked on. Please do not get this confused with the network/service provider you want to use it on after it is unlocked by us. By making this mistake we could send you the incorrect unlocking codes and as a result block your phone. Example: If you have purchased your phone on 'Orange' but want to use your old SIM card ('Vodafone') then you will need to select 'Orange' as the network. This is the network/service provide your phone is currently working on.

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